Frequently Asked Questions

How does training work for the Talk Boost and Talk for Work programmes?

Practitioners in each setting are trained by our
team of Licensed Tutors. Training must be arranged directly with a
tutor, tutors can be found via our tutor map here.

Training with a tutor must be booked prior to ordering the Talk Boost of Talk for Work programme resources.

Pricing for training is set by tutors themselves.

I am a tutor looking to pay my License Fee/pay for training?

Please contact the team at for access to the training section of the shop.

How long will it take for my resources to arrive?

Resources will usually be delivered in 3 - 5 working days. If you have a query with a specific delivery time, please visit the contact us page and include your order number.

Alternatively, email us at

Can I pay by invoice?

Yes, please select the option to pay by invoice at checkout and you will receive an invoice via email.

I have a problem with my order

Please visit the contact us page and include your order number.

Alternatively, email us at

I am looking for the programmes (Talk Boost) tracker

To help you access the online tracker, we have created a number of resources that will show you how to set up your account and get the most out of the tracker.  

Watch the introductory 'Quick Start' video

Read the more in depth 'How To' guide

View a common set of Frequently Asked Questions

To Set up an account please visit

Please note, that all the PDFs of the trackers can be found in the resources section of the tracker.

I am looking for practitioner or tutor resources

Practitioner and Tutor resources

All the practitioner and tutor resources for our programmes can be found on our new learning portal.

Please register or sign in here.

Other questions

If you need help or assistance please fill out the contact form with your order number if applicable, or email us